At Best Lesson Ever, we understand that life can get complicated. We also know that successful and fulfilling music lessons depend on regular commitment.
That’s why we’ve designed our policies to give you as much flexibility as possible while still promoting consistency.

Our teachers reserve time on their schedules, plan for lessons, and invest in the long-term development of each student. To provide regular, quality lessons, the following policies have been put in place. If you have any questions regarding our policies, please contact us at info@bestlessonever.com

Membership Tuition

1. Tuition is a flat monthly fee. Most months have four (4) or five (5) lessons, and on rare occasions, three (3) lessons when in observance of major
   national holidays (see our calendar). We are open 47 weeks per year.
2. A $49 Registration Fee is applied to all new students.
3. Tuition is billed 5 days before the first of each month to payment methods on file.
4. A $20 late fee will be charged for payment received after the 10th of each month.
5. Membership includes:
   • Guaranteed Weekly Timeslot
   • 10 Performance Opportunities Per Year at no additional cost
   • Access to all Workshops and Special Events
   • Level Up Lanyard, Binder, and Milestone Pins for curriculum
   • Unlimited support between lessons
6.  Members may purchase additional Open Mic, UIL, or other performance prep lessons when needed.

Student Withdrawal

1. Your membership may be canceled by submitting a Student Withdrawal Form or emailing us at info@bestlessonever.com.
   Cancellation must be received by the 15th of the month to take effect at the end of that month.
2. Alternatively, you can put your membership on HOLD for up to one month, but will need to let us know 2 weeks before the HOLD starts. You will not be billed for lessons during your hold.

Attendance

1. Students are expected to show up on time for their weekly lessons
2. Students are responsible for having their own instrument and any other notes or charts from previous lessons.
3. Late arrivals may result in shortened lesson times
4. If your lesson starts late because the instructor’s schedule is running behind, you WILL receive your full lesson time.

Missed Lessons

1. No tuition credit or refund will be provided for missed lessons.
2. If you must cancel, PLEASE DO NOT TEXT , CALL or EMAIL YOUR TEACHER – Best Lesson Ever must have a record of a cancellation for you to receive
   a makeup credit.
3. You may cancel through our portal, text, phone call or email – info@bestlessonever.com
4. A Make-up Lesson Credit will be issued when a lesson is canceled with at least 24-hour advance notice (through the online portal, email, or phone)
   1. No more than two (2) Make-up Lesson Credits can be pending at a time per membership
   2. Make-up credits are valid for 45 days
   3. Make-ups can be rescheduled through the online portal or by contacting BLE staff.
   4. If there is no in-person makeup time slot available, your teacher will schedule a virtual lesson or upload a curated lesson and practice plan
      to your student profile. (Curated lessons include video lessons, music files, courses, helpful links and other assignments and are
      considered a makeup lesson). Alternatively, you can join our monthly make-up class on the last Saturday of every month.
   5. Our teachers are trained to go above and beyond to help work out a make-up lesson time, but the onus is on the caregiver/parent to jointly
      work with their instructor to find a mutually beneficial time.
      1. In lieu of a new lesson, you can try adding an extra 30 minutes to next week’s lesson, or adding an extra 15 minutes on top of
         your next two lessons (schedule permitting)
      2. If the scheduling is difficult, we encourage your to attend a group make up class. You can also schedule a make-up on one of our holiday weeks.
5. If we cannot provide a suitable substitute, a make-up lesson will be provided in the event of instructor cancellations or emergencies.

Flex Lessons

1. Students who take every other week or on a variable schedule must pay for 4 lessons in advance.
2. Lessons will be scheduled at the time of purchase.
3. Students on Flex Lessons are not eligible for Rockstar Photoshoot or Pro Demo Recordings.

Substitutions

1. If your instructor is unable to attend a lesson, you may be provided a substitute teacher.
2. If your teacher becomes unavailable for regular lessons, you will be provided a new teacher with a similar teaching style, or the opportunity to choose
   a new teacher.

School Holidays and Inclement weather cancelations

1. The studio is closed the weeks of Christmas Eve and New Years Day, Spring Break, July 4th, and Thanksgiving. (see our CALENDAR)
2. Your teacher may choose to schedule makeup lessons on days that the studio is closed for holidays and breaks.
3. In the event of an inclement weather cancellation, you will be notified of a studio closure. Lessons canceled due to inclement weather will be held
   virtually or a curated lesson and practice plan to their account.
4. We do not follow the school districts for holidays or inclement weather cancellations.

Injuries

You assume all risk of injury or harm to the child(ren) or adult(s) associated with participation in musical activities at Best Lesson Ever and agree to release,
indemnify, defend and forever discharge Best Lesson Ever and its officers and staff from all liability, claims, demands, damages, costs, and expenses in the unlikely
event of injury sustained by your child(ren) or adult student during the course or as a result of their participation in related musical activities.

Photo/Video Release

Unless requested in writing, Best Lesson Ever is granted permission to take photographs/videos of the students to use in brochures, websites, posters,
advertisements, and other promotional materials Best Lesson Ever creates. Permission is also hereby granted for Best Lesson Ever to copyright such photographs
in its name.
Policy effective upon enrollment. Your cooperation is greatly appreciated. Policies & terms are subject to change.